About Zac Carte

Leadership learned in Appalachia, tested at scale

I was born and raised in Fayetteville, West Virginia. Appalachia taught me that leadership comes down to directness, respect, humility, and a real commitment to people and community. Those values have carried me from a college baseball diamond to national healthcare programs.

Today I serve as Senior Director for National Quality and Patient Safety (QPS) at the largest healthcare company in the U.S., where I oversee national clinical quality and patient safety initiatives across dozens of Care Delivery Organizations. My team has been building solutions with AI on the front lines of that work.

Before that, I directed a large-scale IT and PMO integration for the State of West Virginia, governing a PMO of 250 people on a $300 million project that brought child welfare, child support, and Medicaid onto one eligibility platform. I also owned and ran Play It Again Sports in Parkersburg for eight years, building that business while holding a full-time job and raising a family. That was the hardest part, and it taught me more about leadership than any title.

I founded Carte Performance Group to bring the same approach to the leaders and athletes I coach: clear expectations, honest feedback, and work that gets results.

Leadership

Senior Director for National Quality and Patient Safety (QPS), at the largest healthcare company in the U.S.

Program scale

Built and led a PMO managing roughly 1,000 enterprise initiatives, with three team members earning their PMP

Education

MBA, Ohio University. BS, Ohio Valley University, in accounting, marketing, and management

Certified

PMP. Mental Performance Mastery (MPM). Hudson Institute Core Coaching. ITIL v3 Foundation

Community

Advisory Board, Washington County Career Center. Volunteer coach for Warren High School and Middle School baseball and for Upward Bound

Recognition

Distinguished Alumni, Ohio Valley University